Automotive Operations Specialist

Job overview

The Automotive Operations Specialist is based in Portland, ME, with on-site dealer visits and the ability to work from a home office or remote location. Compensation is $60,000–$74,000 per year. MSX International supports vehicle manufacturers, retailers, and mobility organizations with operational improvement services. The specialist evaluates dealer fixed operations, identifies performance opportunities, and coaches staff on sales and customer service practices. By monitoring progress, reporting metrics, and developing action plans with dealership management, the role supports dealer and OEM business objectives. The position requires 80% travel, including overnight travel.

What you'll do

• Evaluate dealer operations and identify inefficiencies and improvement opportunities
• coach and mentor dealer staff on sales techniques and customer service
• monitor progress and provide feedback
• document on-site support actions and recommendations
• implement customer service and sales best practices
• track and report performance metrics
• collaborate with dealership management on improvement plans
• analyze dealer financial and operational data. Requires 80% travel and overnight travel.

What we're looking for

Skills & competencies

automotive operations specialist

dealer fixed operations

dealer coaching

sales performance

customer service

performance metrics

portland me

msx international

$60k–$74k/year

80% travel

overnight travel

Work arrangement

• Weekend coverage required

Why this role

80% travel with overnight trips; ongoing support, coaching, and development from regional and market team leaders.

About the employer

MSX International is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.