Bilingual Customer Service Specialist (Spanish) - Mobile, AL

Job overview

The Bilingual Customer Service Specialist (Spanish) is an onsite role based in Mobile, AL. Compensation is not specified for this position, which supports the sales department at Sherwin-Williams by assisting customers and maintaining store standards. This role exists to provide exceptional service to wholesale and retail clients while ensuring store sales goals are met. The specialist is responsible for product recommendations, transaction processing, and maintaining the visual quality of the store environment.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

What we're looking for

Skills & competencies

part-time

day shift

mobile al

sherwin-williams

bilingual

spanish

retail

sales

customer service

onsite

no degree required

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, retirement savings, and flexibility to enhance health and well-being.

Why this role

Bilingual Spanish fluency required; Multi-location coverage within 10 miles; Part-time schedule.

About the employer

Sherwin-Williams is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.