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Full-Time Customer Service Representative

MCI Careers · Dakota County, NE · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Dakota County, NE

Schedule

Day shift

Posted

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Job overview

The Full-Time Customer Service Representative is an onsite role based in Dakota County, NE. Compensation is not specified in the posting. This role supports the customer experience operations at MCI Careers. This role exists to provide professional and friendly support to customers via phone, email, or chat. The representative resolves concerns, processes requests, and maintains accurate records to ensure an exceptional customer experience.

What you'll do

  • Assist customers via phone, email, or chat
  • resolve concerns
  • maintain customer records
  • meet quality and productivity goals
  • work collaboratively with teams.

What we're looking for

Skills & competencies
full-time
day shift
dakota county ne
customer service
call center
support
mci careers
communication
problem solving
urgently hiring
Work arrangement
  • Weekend coverage required

Why this role

Urgently hiring.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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