Patient Payment Representative

Job overview

The Patient Payment Representative role is onsite in Greenwood, IN. Compensation is $16 to $18 per hour. The role supports Complete Billing Services by helping patients understand and resolve healthcare account questions. The representative handles patient calls, explains payment arrangements, researches account concerns, and updates account documentation while maintaining patient confidentiality and HIPAA compliance. The position contributes to a positive patient experience through clear communication and collaborative issue resolution.

What you'll do

• Answer incoming and outgoing calls about healthcare accounts
• assist patients with payment arrangements and account resolution
• research and resolve account questions
• update patient information and account documentation
• provide professional service
• collaborate with team members
• maintain HIPAA compliance and patient confidentiality.

What we're looking for

Skills & competencies

patient payment representative

healthcare billing

patient accounts

payment arrangements

account resolution

customer service

hipaa compliance

greenwood in

$16–$18/hour

monday–friday

paid training

medical insurance

dental insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• paid time off
• paid holidays
• 401(k)
• employee assistance program
• paid training
• and career growth opportunities.

About the employer

RevOne Companies is hiring for this role. Industry: Payroll Services. Sector: 54.