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Customer Service Representative

SLEEP RX LLC · Highland, MI · Customer Service

Compensation

$18 – $22 /hr

Employment type

Full-time

Work setting

On-site

Location

Highland, MI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Highland, MI, with a pay rate of $18 to $22 per hour. This position supports Aura Healthcare / Sleep Rx in providing medical equipment services. This role is the first point of contact for patients and referral sources, ensuring a smooth experience from intake to delivery. The representative processes orders, verifies insurance, and educates patients on equipment use, contributing to the company's mission of improving patient quality of life.

What you'll do

  • Answer inbound calls, process orders, verify insurance, coordinate with clinical staff, and maintain patient records.

What we're looking for

Skills & competencies
full-time
day shift
highland mi
customer service
healthcare
dme
insurance verification
medical equipment
administrative
$18-$22/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) with match, health, dental, and vision insurance.

Why this role

Supportive team environment, growth opportunities, and meaningful work.

About the employer

SLEEP RX LLC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.

Additional details

Industry sector
62
Industry
All Other Outpatient Care Centers
Occupation code
43-4051.00
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