Membership Experience Associate, Opener

Job overview

The Membership Experience Associate, Opener role is an onsite, part-time position in Philadelphia, PA, paying $15–$17 per hour. The associate serves as a welcoming first point of contact for members and prospective members at Retro Fitness. The role supports a positive club experience by greeting and checking in members, assisting prospects, handling membership sales and retention, and helping maintain a safe, clean facility. Opening employees arrive 15 minutes before the club opens to complete the opening checklist.

What you'll do

• Greet and check in members
• resolve customer issues
• support membership sales and retention
• follow up with prospects
• sell in-store merchandise and drinks
• maintain a safe and clean club
• open or close the facility when scheduled
• follow company policies and procedures.

What we're looking for

Skills & competencies

part-time

philadelphia pa

retro fitness

membership experience

front desk

member check-in

membership sales

member retention

prospect follow-up

club opening

free uniforms

employee discounts

$15–$17/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Free uniforms and employee discounts
• competitive salary stated in the posting.

Why this role

Opening employees must arrive 15 minutes before the club’s opening time. CPR/AED training is preferred; prior retail or hospitality experience is helpful.

About the employer

Retro Fitness Corporate is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.