Residential Warranty Walkthrough Agent

Job overview

The Residential Warranty Walkthrough Agent role is remote with local field travel in and around Charleston, SC, and pays $20 per hour. ProHome supports homeowners and builders through residential warranty walkthroughs and customer service. The agent guides new home buyers through orientations and walkthroughs, documents construction-related items, and communicates with homeowners, builders, and internal operations. The role supports a smooth transition into new homes and helps maintain customer satisfaction and builder relationships.

What you'll do

• Provide customer service to new home buyers and builders
• conduct home orientations and walkthroughs
• explain procedures and answer questions onsite
• document potential construction-related items
• communicate progress to field operations and strategic accounts
• submit reports, photos, and documentation using company technology.

What we're looking for

Skills & competencies

residential warranty walkthrough agent

part-time

remote with local travel

charleston sc

prohome

home orientations

construction documentation

homeowner support

builder relations

weekday availability

$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible part-time weekday schedule, paid training, and local field work in residential construction.

Why this role

Part-time, work-as-needed schedule with weekday availability; regular local travel throughout Charleston and surrounding communities is required. The posting states no evenings, weekends, or on-call requirements.

About the employer

ProHome is hiring for this role. Industry: Other Activities Related to Real Estate. Sector: 53.