Service Technician II

Job overview

The Service Technician II role is a contract position based in Zionsville, IN. Compensation is not specified for this role, which supports the Securitas Technology service team in maintaining integrated security solutions. This role exists to provide advanced maintenance and support for security systems at client sites. The technician is responsible for diagnosing complex issues, performing preventative maintenance, and ensuring the overall performance and uptime of installed security equipment.

What you'll do

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

What we're looking for

Skills & competencies

contract

day shift

zionsville in

securitas technology

service technician

security systems

onsite

troubleshooting

maintenance

technical support

Work arrangement

• Weekend coverage required

About the employer

Securitas Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.