Customer Service Advisor, Work From Home (Kentucky Residents)
Compensation
$14/hour starting pay
Employment type
Full-time
Work setting
On-site
Location
resolve, OR
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Advisor, Work From Home (Kentucky Residents) role is remote for Kentucky residents. Compensation starts at $14 per hour. Morley’s mission is to deliver extraordinary experiences for its associates and partner companies. The role handles health insurance questions from customers, health care providers, and beneficiaries by phone and email. It exists to provide accurate information, resolve or route inquiries, and document interactions while supporting a consistent customer service experience.
What you'll do
- Research questions about benefits, eligibility, payments, quality-of-care concerns, and other issues
- provide accurate information
- create status updates or service recovery communications
- route or escalate inquiries
- explain policies and benefit details
- document interactions
- provide timely solutions through inbound and outbound phone, chat, and email conversations.
What we're looking for
- Skills & competencies
- customer service advisorwork from homekentucky residentshealth insurance supportbenefits questionseligibilitypaymentsphone and emailmorley$14/hour starting payfull-timepaid time offtraining providedleadership development
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical and prescription coverage
- dental and vision insurance
- paid time off
- wellness program
- 401(k) match
- flexible spending account
- life insurance
- short- and long-term disability insurance
- telehealth and nurse help desk
- patient advocacy
- family, financial, and estate planning guidance.
Why this role
Work-from-home role limited to Kentucky residents, with a secluded workspace and wired high-speed internet required. Requires a high school diploma or equivalent and two or more years of customer service experience. Possible weekend work from October through March.
About the employer
Morley is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 99-9999.00
You'll be redirected to the employer's application page.
Listing ID: 3f446855-c8a0-49ed-bbf2-55ba3a90f6a2