Dental Front Desk Scheduler – Staples Mill

Job overview

The Dental Front Desk Scheduler – Staples Mill role is onsite in Glen Allen, VA, and pays $18–$24 per hour based on experience. Typical hours are 8 a.m.–5 p.m., Monday–Friday. Virginia Family Dentistry has served the greater Richmond area for 50 years and emphasizes quality care and patient needs. The scheduler helps maintain an efficient, productive appointment schedule while supporting patients and the dental office team. The role coordinates appointment follow-up, patient information, treatment and insurance discussions, and communication with office coordinators so schedules and records remain current.

What you'll do

• Review schedules and fill open appointment times
• confirm, schedule, and follow up on unscheduled appointments
• greet patients, answer telephones, and check office email
• run patient reports and make follow-up and treatment calls
• maintain accurate appointment and insurance information
• coordinate with the insurance coordinator on pretreatment estimates and insurance needs
• communicate with accounts receivable about balances or financial arrangements
• partner with specialist or hygiene coordinators as needed
• review treatment plans and insurance coverage with patients.

What we're looking for

Skills & competencies

dental front desk scheduler

dental office

appointment scheduling

patient records

patient communication

insurance coordination

full-time

monday–friday

glen allen va

virginia family dentistry

$18–$24/hr

dental office experience

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) profit sharing
• dental and orthodontic care
• health and vision insurance
• paid time off and holidays
• paid uniforms
• disability and life insurance
• wellness benefits
• continuing education.

Why this role

Requires at least one year of dental office experience. Full-time benefits include 401(k) profit sharing, dental and orthodontic care, health and vision insurance, paid time off and holidays, paid uniforms, disability and life insurance, wellness benefits, and continuing education.

About the employer

Virginia Family Dentistry is hiring for this role. Industry: Offices of Dentists. Sector: 62.