Shift Leader, Pet Supplies Store

Job overview

The Shift Leader role is onsite in Des Moines, IA. Compensation is not specified. Pet Supplies Plus serves pet owners with pet products and neighborhood-focused customer service. The shift leader supports store operations and customer experience by modeling service standards, reinforcing daily routines, and providing leadership coverage. The role also helps maintain animal care, safety, and security standards while supporting team development and store performance.

What you'll do

• Provide neighborly customer service and product assistance
• reinforce store standards and daily management routines
• provide leadership coverage and perform management functions when team leaders are offsite
• follow cleanliness, animal care, safety, and security procedures
• perform back-office tasks such as signs, price changes, and cashier records
• participate in recruiting, onboarding, and team development
• communicate opportunities to improve community engagement or store performance.

What we're looking for

Skills & competencies

shift leader

pet retail

customer service

store operations

animal care

team development

sales

des moines ia

pet supplies plus

flexible schedule

full-time benefits

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and holidays
• company-paid life and long-term disability insurance
• medical, dental, vision, and short-term disability options
• 401(k) with company match
• ongoing training and development.

Why this role

The posting seeks two or more years of retail experience, Microsoft Office proficiency, and strong sales and customer service skills. Candidates must be at least 18, pass a background test, work flexible schedules, and be able to lift up to 50 pounds.

About the employer

Pet Supplies Plus is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.