Content Developer

Job overview

The Content Developer role is hybrid in Austin, TX, with onsite work Tuesday through Thursday and remote work Monday and Friday. Pay is $24 per hour for a 12-month assignment. The role supports a large-scale customer care organization. The developer writes, edits, and publishes internal procedures used by frontline specialists. The work keeps procedures accurate, clear, consistent, and current while coordinating updates and larger documentation projects with cross-functional teams.

What you'll do

• Own the end-to-end writing, editing, and publishing cycle for internal procedures in a content management system
• validate business updates and maintain clarity and style consistency
• identify conflicting or duplicate content
• coordinate procedure creation, updates, and removals with cross-functional teams
• track project progress
• partner with project and training teams on launch readiness
• manage multiple requests and projects
• occasionally contribute content for internal specialist-facing tools.

What we're looking for

Skills & competencies

content developer

austin tx

hybrid

tcwglobal

$24/hr

12-month assignment

internal procedures

content management system

knowledge base writing

editing

customer care

cross-functional projects

Work arrangement

• Weekend coverage required

Why this role

The posting specifies a 12-month assignment and hybrid work arrangement in Austin.

About the employer

TCWGlobal is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.