Customer Service Representative, Pizza Store

Job overview

The Customer Service Representative role is onsite in Matthews, NC, and compensation is $10–$12 per hour. Prairie Pizza is a family-owned Domino’s franchise based in Charlotte, and the posting describes its principles as the Golden Rule, teamwork, and enthusiasm. The representative supports customers and store operations by taking phone orders, answering questions, resolving concerns, and working with the team. The role contributes to a smooth service experience and accurate order handling in a fast-paced pizza store.

What you'll do

• Take phone orders accurately
• answer customer questions about the menu, promotions, and delivery services
• address customer concerns
• work with the team to support store operations
• follow pizza-making standards and dress code
• maintain a clean and professional appearance.

What we're looking for

Skills & competencies

customer service representative

pizza

phone orders

customer support

point-of-sale systems

matthews nc

domino’s franchise

prairie pizza

$10–$12/hr

flexible scheduling

pizza discounts

referral bonus

career development

part-time or full-time opening

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, and 401(k) for eligible employees
• 50% off pizza, referral bonus, career development, and flexible schedules.

Why this role

The posting states that applicants must be at least 16 years old and offers flexible scheduling and opportunities for advancement.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.