Customer Service Representative

Job overview

The Customer Service Representative is an onsite role based in Euclid, OH. Compensation is $16.00 - $18.00 per hour. This role supports the local Rent A Center team in maintaining store standards and customer satisfaction. This position is responsible for managing rental accounts, driving account performance, and conducting early-stage collections. The role contributes to sales growth by building strong customer relationships and ensuring efficient delivery and pickup operations.

What you'll do

• Oversee an assigned portfolio of accounts, conduct early-stage collections, maintain account health, complete delivery and pickup routes, provide customer service, contribute to sales growth, transport and install merchandise, maintain showroom standards, and adhere to safety guidelines.

What we're looking for

Skills & competencies

full-time

day shift

euclid oh

rent a center

customer service

collections

retail

sales

no on-call

weekly pay

$16-$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, paid time off, medical, dental, vision, life & disability insurance, 401(k) with match, FSA/HSA.

Why this role

Promoted from within culture with 99% of leadership starting in this role.

About the employer

Rent A Center is hiring for this role. Industry: General Rental Centers. Sector: 53.