IT Support Specialist

Job overview

The IT Support Specialist role is onsite in Quantico, VA; the posting says it cannot be supported remotely. The listed annual salary range is $41,379.16–$107,331.57. The position supports a customer’s information technology systems and requires an active Top Secret clearance, with the ability to obtain SCI access and a CI polygraph. The specialist resolves end-user issues and maintains workstations, peripherals, operating systems, and network infrastructure. The role helps keep customer IT systems operational through troubleshooting, security practices, backups, inventory tracking, and vendor coordination.

What you'll do

• Resolve end-user support tickets
• troubleshoot hardware and software
• set up computers
• install, configure, and update workstations, peripherals, and operating systems
• monitor LAN, Wi-Fi, routers, and switches
• follow cybersecurity, backup, and disaster recovery procedures
• track IT inventory, document processes, and coordinate with vendors.

What we're looking for

Skills & competencies

full-time

quantico va

anavation

it support

help desk

hardware troubleshooting

software support

network support

top secret clearance

sci access

ci polygraph

$41,379–$107,332/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, disability, life insurance, 401(k) match with immediate vesting, paid leave and holidays, and tuition and training reimbursement.

Why this role

Requires an active Top Secret clearance and ability to obtain SCI access with a CI polygraph.

About the employer

AnaVation is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.