Customer Onboarding Executive

Job overview

The Customer Onboarding Executive role is full-time and onsite in Dallas, TX. Compensation is not specified. The role supports TRYBE, a technology business whose software helps spas, hotels, and leisure businesses manage operations and customer experiences. The position guides new customers from setup and configuration through training and early product adoption. By serving as the onboarding contact and coordinating with Product, Support, Sales, and post-launch customer teams, it helps customers become confident users and establishes a strong foundation for long-term success.

What you'll do

• Guide new customers through setup, configuration, and product adoption
• deliver customer-specific training sessions and product demonstrations
• act as the main onboarding contact and coordinate handover to Customer Success or Account Management after launch
• collaborate with Product, Support, and Sales to resolve issues and answer questions
• gather feedback, identify pain points, and suggest onboarding workflow or content improvements.

What we're looking for

Skills & competencies

customer onboarding executive

customer onboarding

customer training

product demonstrations

customer success

technology

full-time

onsite

dallas tx

trybe

saas onboarding

client experience

Work arrangement

• Weekend coverage required

Why this role

Requires solid experience managing the full customer onboarding process, strong communication and interpersonal skills, organization, and a proactive, tech-savvy approach.

About the employer

TRYBE is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.