Maintenance Work Order Coordinator

Job overview

The Maintenance Work Order Coordinator role is hybrid in Charlotte, NC, with the option to work from home on Fridays. Compensation is $20–$22 per hour. The role supports Henderson Properties’ residential maintenance operations and resident service.

What you'll do

• Respond to high volumes of calls and emails
• manage maintenance inquiries, account issues, and follow-up
• prepare estimates for routine and small repairs and submit them for approval
• maintain records and process transactions
• build resident relationships
• participate in meetings and process improvement
• update procedures and workflows
• assist with departmental and cross-functional projects.

What we're looking for

Skills & competencies

maintenance work order coordinator

charlotte nc

henderson properties

hybrid

work from home fridays

work order coordination

maintenance support

resident service

vendor coordination

cost estimates

property management

$20–$22/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 80 hours of PTO in the first year, increasing to 120 hours after one year
• retirement plan match up to 3%
• eight paid holidays
• insurance options for full-time employees after 90 days
• flexible schedules
• real estate and maintenance discounts.

Why this role

The posting seeks experience in residential property management, facilities maintenance, or home services, plus two or more years in coordination, dispatch, customer service, or administration. Property Meld or similar software experience and familiarity with Charlotte-area vendors are sought.

About the employer

HENDERSON PROPERTIES INC is hiring for this role. Industry: Residential Property Managers. Sector: 53.