Sales and Service Associate II, Billerica

Job overview

The Sales and Service Associate II role is onsite in Billerica, MA, with an hourly pay range of $25–$33. Northern Bank provides financial solutions, including deposits, loans, and payment and collection services, to individuals and businesses. The associate serves as a primary branch contact, building client relationships and handling service needs from initial contact through resolution. The role also identifies sales opportunities and supports branch operations while balancing client needs with company guidelines.

What you'll do

• Serve as a primary point of contact for clients
• manage in-person, phone, and written interactions
• build long-term relationships through follow-through and service
• identify sales opportunities and conduct outbound calls
• present solutions and follow through to close
• support daily branch operations
• use judgment to balance client needs and company guidelines.

What we're looking for

Skills & competencies

sales and service associate ii

branch banking

client service

relationship building

sales opportunities

billerica ma

northern bank

$25–$33/hour

outbound calls

financial services

high school diploma

associate degree preferred

Work arrangement

• Weekend coverage required

Why this role

The posting seeks 1–3 years of client-facing sales or service experience; an associate degree is preferred, and a high school diploma is listed.

About the employer

Northern Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.