Operations Control Center Specialist

Job overview

The Operations Control Center Specialist role is onsite in Denver, NC. Compensation is not specified. The position supports Mountain Air Cargo flight operations by coordinating crewmember travel with crew scheduling, dispatch, and travel vendors. The specialist manages travel arrangements and real-time changes so crews can reach their assignments while supporting operational needs, crew legality, cost controls, and company policies. The role includes after-hours support during assigned shifts and an on-call rotation every fifth or sixth weekend.

What you'll do

• Coordinate, book, and modify crew air, hotel, rental car, and ground transportation
• manage delays, cancellations, and reroutes
• monitor schedule changes and adjust travel in real time
• communicate itineraries and updates
• ensure bookings meet company policies, contract requirements, and cost controls
• coordinate with vendors
• support travel planning for pilot bidding, training, and onboarding
• maintain records and reports
• identify process improvements
• provide backup crew-scheduling support.

What we're looking for

Skills & competencies

operations control center specialist

denver nc

mountain air cargo

first shift

crew travel

flight operations

travel coordination

sap concur

airline operations

10% travel

on-call rotation

Work arrangement

• Weekend coverage required

Why this role

The posting specifies first shift with some operational flexibility, 10% travel, and an on-call rotation every fifth or sixth weekend. Two years of SAP Concur travel and expense experience is required.

About the employer

Mountain Air Cargo is hiring for this role. Industry: Scheduled Freight Air Transportation. Sector: 48.