Savannah Telesales Representative

Job overview

The Savannah Telesales Representative role is listed in Savannah, GA. Compensation is $13.21–$16.45 per hour. The position supports MCI outbound sales programs for commercial clients; the posting describes schedules as varying by site and program. The representative contacts prospects and customers, sells or upsells products, and handles customer service and support interactions. The role contributes to client programs by resolving issues, documenting contacts, following procedures, and working toward effective customer outcomes.

What you'll do

• Handle inbound and outbound contacts courteously and professionally
• listen to customers and resolve issues
• research systems and coordinate with departments as applicable
• follow client program processes, scripts, policies, and procedures
• complete account management tasks
• document and process customer claims
• use training and knowledge bases to answer questions
• protect confidential information
• escalate issues appropriately
• work toward first-call resolution
• attend meetings and training and follow schedule requirements.

What we're looking for

Skills & competencies

savannah telesales representative

savannah ga

mci careers

full-time

outbound sales

customer service

upselling

call center

paid training

customer support

$13.21–$16.45/hr

Work arrangement

• Weekend coverage required

Why this role

Entry-level position with paid on-the-job training; prior call center experience is not required. The posting requires a wired high-speed internet connection.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.