Guest Service Representative

Job overview

The Guest Service Representative role is onsite in Noblesville, IN; compensation is not specified. The position helps guests feel welcome and supports a positive hotel stay at Residence Inn Noblesville. The role manages guest arrivals and departures, responds to requests, handles payments and billing, and shares hotel and local information. It also supports accurate shift handoffs, guest privacy, safety, and hotel quality expectations.

What you'll do

• Process guest check-ins and check-outs, verify identity, respond to requests, handle payments and billing, provide hotel and local information, run daily reports, complete cashier and closing reports, record wake-up calls, protect guest information and company assets, and report emergencies, maintenance issues, accidents, and safety hazards.

What we're looking for

Skills & competencies

guest service representative

guest services

hotel

front desk

check-in

check-out

guest relations

cashiering

flexible shifts

morning/evening/night

weekends

noblesville in

residence inn noblesville

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• full-time employees may receive paid vacation, 401(k) employer contribution, medical, dental, vision, life, disability, accident, and critical illness coverage. Cross-training opportunities and hotel room discounts are offered.

About the employer

Residence Inn Noblesville is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.