Lead End User Adoption Consultant

Job overview

Lead End User Adoption Consultant is a remote role within the United States, with periodic travel to FM headquarters in Rhode Island. The hiring range is $106,000–$152,000 per year. FM focuses on property risk management and resilience for its policyholder-owners. The role supports global technology experiences by gathering and communicating business requirements, guiding teams, and developing change-management and communication materials to promote education and adoption. It may also lead complex projects and contribute to requirements definition, testing, training, implementation, and support.

What you'll do

• Gather and analyze business requirements through interviews, workshops, and documentation
• participate in system requirements, testing, training, implementation, and support
• develop and execute change-management plans using Prosci methods
• report key metrics
• guide teams and manage projects of significant scope and complexity.

What we're looking for

Skills & competencies

lead end user adoption consultant

business analysis

change management

prosci

technology adoption

project management

requirements gathering

fm

remote within us

rhode island headquarters

$106,000–$152,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, 401(k) and pension plan, career development, tuition reimbursement, flexible work, vacation and sick time.

Why this role

Remote within the US with periodic travel to Rhode Island headquarters; role includes global technology adoption and Prosci-based change management.

About the employer

FM is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.