Operations Manager | Automatic Door and Entrance Solutions

Job overview

The Operations Manager role is onsite in Columbia, MD, leading Piedmont Door Solutions’ Columbia branch. Compensation is not specified; the posting describes a competitive salary plus performance bonus. Piedmont installs, services, and maintains pedestrian doors and entrance solutions for commercial and institutional facilities. The manager coordinates field service and installation operations, scheduling, technician performance, customer satisfaction, and branch results. The role supports branch growth across the Baltimore–Washington market by managing projects, service programs, safety, inventory, and customer relationships.

What you'll do

• Lead and develop technicians, installers, and office staff
• oversee dispatch and scheduling
• manage installation projects
• drive safety and compliance
• monitor branch KPIs
• build preventive maintenance and service agreement programs
• partner on quotes and key accounts
• manage inventory, fleet, and tools
• maintain customer relationships and accurate system records.

What we're looking for

Skills & competencies

operations manager

automatic doors

entrance solutions

full-time

columbia md

piedmont door solutions

field operations

service and installation

technician leadership

preventive maintenance

aaadm

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k)
• paid time off and holidays
• paid AAADM certification
• performance bonus.

Why this role

The role leads a branch serving the Baltimore–Washington commercial market and supports paid AAADM certification for the team.

About the employer

Piedmont Door Solutions is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.