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Lead Ops Coordinator

United Site Services · San Jose, CA · Operations

Compensation

$26.22 – $36.71 /yr

Employment type

Full-time

Work setting

On-site

Location

San Jose, CA

Schedule

Day shift

Posted

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Job overview

The Lead Ops Coordinator is an onsite role based in San Jose, CA, with a pay range of $26.22 - $36.71 per hour. This position is responsible for supervising Operations Coordinators and managing the daily coordination of site services. This role exists to ensure exceptional customer experience by overseeing branch operations, coordinating deliveries and services, and supporting the field team. The coordinator acts as a bridge between internal departments and field technicians to resolve issues and maintain operational efficiency.

What you'll do

  • Supervise and train Operations Coordinators.
  • Coordinate routes, deliveries, and pickups.
  • Investigate customer complaints and resolve service issues.
  • Assist with technician communication during emergencies.
  • Conduct route check-in audits and ensure manifest accuracy.

What we're looking for

Skills & competencies
full-time
day shift
san jose ca
united site services
operations coordinator
supervisory
logistics
customer service
administration
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Holiday & Paid Time Off, Medical/Pharmacy, Dental, Vision, 401(k) with employer match, Short-Term Disability, Life Insurance, EAP, Employee Discounts

Why this role

Requires strong analytical and organizational skills.

About the employer

United Site Services is hiring for this role. Industry: Janitorial Services. Sector: 56.

Additional details

Industry sector
56
Industry
Janitorial Services
Occupation code
41-1012.00
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