Event Services Client Account Manager

Job overview

The Event Services Client Account Manager role is onsite in Houston, TX; compensation is not specified. The position oversees event operations and staffing at an assigned client account for Allied Universal Event Services, which provides event security and crowd management services. The manager coordinates staff, client relationships, and operational support from event preparation through closeout. The role helps ensure safe, well-staffed events, contract compliance, quality service, and effective resolution of escalated issues.

What you'll do

• Supervise day-to-day event operations and staffing
• manage event supervisors and staff, including hiring, scheduling, payroll, training, coaching, and performance management
• maintain client and employee relationships
• coordinate support services and meet operational goals
• ensure reporting and contract compliance
• communicate with clients
• handle escalated security issues and emergencies
• support recruiting
• maintain site procedures, equipment, supplies, and inventories
• attend client and security meetings and event walk-throughs
• prepare event post orders
• monitor labor-law compliance
• coordinate invoicing and follow up on payment.

What we're looking for

Skills & competencies

event services client account manager

allied universal event services

houston tx

event operations

event security

crowd management

client relationships

staff scheduling

staff development

contract compliance

night and evening availability

medical and dental benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
• eight paid holidays, five sick days, four personal days, and accrued vacation.

Why this role

Requires at least three years of event management, event operations, or event supervisory experience; must be able to work nights, evenings, and holidays as needed with a flexible schedule.

About the employer

Allied Universal® Event Services is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.