SOC Operator

Job overview

The SOC Operator is an onsite role based in San Jose, CA. Compensation is not specified for this position, which supports the Security Operations Center team in maintaining site safety and operational integrity. This role is responsible for monitoring alarms, video surveillance systems, and AI-assisted detection platforms to identify and triage security events in real time. The operator performs advanced CCTV monitoring, coordinates multi-channel dispatch operations, and maintains detailed incident logs to ensure effective incident response and situational awareness.

What you'll do

• Monitor alarms, video surveillance systems, and AI-assisted detection platforms
• perform advanced CCTV monitoring and live tracking
• conduct archival video review
• receive and respond to emergency and non-emergency calls
• coordinate multi-channel dispatch operations
• maintain incident logs and alarm classifications
• utilize AVERT workflows and ticketing systems
• conduct first-level troubleshooting
• provide situational awareness updates
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

san jose ca

securitas

security surveillance

cctv

alarm monitoring

dispatch

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Why this role

AI-assisted detection platform monitoring, multi-channel dispatch coordination, and investigative video package creation.

About the employer

Securitas is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.