IT Help Desk Technician

Job overview

The IT Help Desk Technician role is onsite in Bernalillo, NM. Compensation is not specified. The technician supports the Santa Ana Star Casino Hotel’s IT environment, including desktop systems, enterprise applications, audiovisual equipment, and telecommunications devices. The role provides frontline maintenance and user support so employees can use workplace technology and applications. It also assists systems administrators and maintains technical documentation in line with department standards.

What you'll do

• Provide preventive and corrective maintenance for desktop systems, enterprise applications, audiovisual equipment, and telecommunications devices
• assist systems administrators with enterprise applications
• move and install hardware, software, audiovisual and telecommunications equipment, and peripherals
• train end users
• maintain technical records and documentation.

What we're looking for

Skills & competencies

it help desk technician

bernalillo nm

santa ana star casino hotel

full-time

onsite

desktop support

enterprise applications

telecommunications

audiovisual equipment

end-user training

gaming license

Work arrangement

• Weekend coverage required

Why this role

An associate degree or equivalent combination of training, certification, education, and experience is required. A gaming regulatory key license must be obtained and maintained; weekend and holiday availability is required.

About the employer

Santa Ana Star Casino Hotel is hiring for this role. Industry: Casino Hotels. Sector: 72.