Welcome Coordinator

Job overview

The Welcome Coordinator at Oak Street Health creates an inclusive environment and makes a positive first and last impression on patients at our clinic in Elgin, IL. This full-time onsite role offers a salary range of $17.00 - $31.30 per hour, supporting a service team dedicated to delivering high-touch assistance to our patients and guests. This role exists to ensure efficient center operations by managing administrative tasks, scheduling appointments, and providing a welcoming atmosphere. The coordinator acts as the face of the clinic, juggling various tasks to support the broader team in creating an unmatched patient experience.

What you'll do

• Welcoming patients and guests
• Conducting visit check-in and assisting patients with required forms
• Collecting co-pays
• Updating patient information in electronic medical record platform
• Scheduling/rescheduling appointments
• Managing phone lines
• Managing faxes
• Maintaining cleanliness of Welcome and Community Room areas.

What we're looking for

Skills & competencies

full-time

day shift

elgin il

oak street health

welcome coordinator

customer service

administrative

healthcare

no on-call

$17-$31/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, bonus/incentive programs.

Why this role

High-touch customer service, administrative support, flexible and positive attitude.

About the employer

Oak Street Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.