Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Flora, IL, with compensation of $15.50–$16.00 per hour. Community Partners Savings Bank is a community bank committed to supporting its customers and local community. This role supports daily bank operations and customer relationships by handling transactions accurately, answering customer questions, and providing courteous service. The representative processes deposits, withdrawals, loan payments, money orders, and cashier’s checks; manages a cash drawer; assists with digital banking and debit card questions; and handles stop payment orders and vault dual control.

What you'll do

• Greet customers professionally and courteously
• accept and process deposits, withdrawals, and loan payments
• issue money orders and cashier’s checks
• manage cash drawer accurately
• assist with digital banking and debit card questions
• maintain transaction confidentiality
• manage stop payment orders
• participate in vault dual control.

What we're looking for

Skills & competencies

customer service representative

flora il

community partners savings bank

full-time

monday–friday 8 a.m.–5 p.m.

rotating saturday shifts

$15.50–$16.00 per hour

banking

cash handling

customer service

digital banking

deposits and withdrawals

loan payments

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• education assistance
• FSA
• life insurance
• short- and long-term disability
• 401(k) with annual 3% contribution
• paid vacation, holidays, personal time, and sick time.

Why this role

Comprehensive benefits include health, dental, and vision insurance, education assistance, FSA, life insurance, short- and long-term disability, 401(k) with annual 3% contribution, paid vacation and holidays, and paid personal and sick time.

About the employer

Community Partners Savings Bank is hiring for this role. Industry: Savings Institutions and Other Depository Credit Intermediation. Sector: 52.