Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Woodside, NY, with compensation of $18–$21 per hour. Paragon Acura is an automotive dealership focused on customer service and professional growth. The representative handles inbound and outbound calls, responds to customer inquiries, and schedules vehicle maintenance appointments. The role supports dealership operations by organizing information in digital platforms and communicating effectively with customers and internal teams.

What you'll do

• Handle a high volume of inbound and moderate outbound calls
• assist customers with inquiries
• schedule vehicle maintenance appointments
• use digital platforms to organize operations
• communicate information to team members and other departments
• support customer satisfaction.

What we're looking for

Skills & competencies

customer service representative

woodside ny

paragon acura

full-time

automotive dealership

inbound calls

outbound calls

appointment scheduling

customer relations

digital platforms

data entry

training and development

$18–$21/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Ongoing company-wide training
• growth opportunities
• supportive work environment
• competitive compensation and benefits.

Why this role

The posting offers training and development and prefers experience in phone-based roles, automotive customer service, or business development; Google Sheets or Microsoft Excel knowledge is preferred.

About the employer

Paragon Acura is hiring for this role. Industry: New Car Dealers. Sector: 44.