Senior Manager - Global Desktop and End-User Support

Job overview

The Senior Manager - Global Desktop and End-User Support is an onsite position based in North Reading, MA. The salary range is $132,000 to $211,300 per year. This role supports the Infrastructure & Operations team at Teradyne, a global test and automation specialist. This role leads global desktop, field, and A/V support operations. The manager designs and deploys AI-enabled workflows and automation to modernize service delivery, manages budgets and vendor relationships, and ensures endpoint security and service quality across all regions.

What we're looking for

Skills & competencies

full-time

day shift

north reading ma

teradyne

it management

desktop support

end-user support

ai

$132k-$211k

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance.

About the employer

Teradyne is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.