Product User Experience Designer II

Job overview

The Product User Experience Designer II role is listed in Washington, DC, with a hybrid remote arrangement. Compensation is $80,000–$105,000 per year; the position may also be eligible for an annual performance bonus. USAC administers Universal Service Fund programs to promote affordable telecommunications access and help bridge the digital divide. The designer creates user-centered digital experiences by translating research into prototypes and polished designs, then validating them through usability testing. The role collaborates with product managers, developers, and designers to align user needs, business goals, technical constraints, and USAC’s design system.

What you'll do

• Conduct user interviews, surveys, and usability testing
• translate research into wireframes, task flows, interactive prototypes, and high-fidelity mockups
• contribute to the design system
• lead usability testing and refine designs from feedback
• collaborate with product managers, developers, and designers
• present design rationale and advocate for user-centered solutions.

What we're looking for

Skills & competencies

product ux designer ii

user experience design

washington dc

hybrid remote

user research

usability testing

wireframes and prototypes

figma

design system

$80k-$105k/year

universal service fund

usac

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• FSA
• life insurance
• paid time off
• commuter benefits
• wellness programs
• disability coverage
• paid sick leave and vacation
• professional development and training.

Why this role

Hybrid remote arrangement; role supports USAC’s mission to expand access to telecommunications services nationwide.

About the employer

Universal Service Administrative Company is hiring for this role. Industry: Administration of General Economic Programs. Sector: 92.