Operations Analyst - Customer Service
Employment type
Contract
Work setting
On-site
Location
Kenosha, WI
Schedule
Day shift
Posted
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Job overview
The Operations Analyst - Customer Service is an onsite role based in Kenosha, WI. Compensation is not specified. This role supports the Corporate Customer Service department at Uline, a leading distributor of shipping and packaging materials. This position exists to analyze contact center performance data and provide actionable insights that drive operational improvements. The analyst will maintain SQL queries and Power BI dashboards to support strategic decision-making and process efficiency.
What we're looking for
- Skills & competencies
- contractday shiftkenosha wiulinedata analysissqlpower bicustomer serviceonsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Complete health insurance coverage, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and tuition assistance.
About the employer
Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 13-1111.00
You'll be redirected to the employer's application page.
Listing ID: 3dfb0d22-7286-4121-be22-4b962ed314b1