Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Oacoma, SD. Compensation is not specified. The position supports guest accommodations at Cedar Shore Resort & Conference Center, with the posting describing Regency Hotel Management’s hotel management work. The agent manages guest arrivals, departures, reservations, and inquiries, while coordinating with housekeeping and maintaining booking and payment records. The role helps ensure guests receive accurate information and timely assistance throughout their stay.

What you'll do

• Complete check-in and check-out tasks
• manage online and phone reservations
• verify payment information
• register guests and assign rooms
• explain rooms, rates, and amenities
• respond to complaints professionally
• coordinate with housekeeping
• confirm group reservations and arrange services for VIPs and event attendees
• upsell services when appropriate
• and maintain booking and payment records.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

check-in and check-out

reservations

guest registration

room assignments

housekeeping coordination

oacoma sd

cedar shore resort

medical insurance

dental insurance

paid time off

401(k)

hotel room discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental insurance, paid time off, 401(k), life and disability insurance, hotel room discounts, and ongoing training and career development.

Why this role

The posting prefers prior hotel front desk or receptionist experience, hotel reservation software experience, and customer service experience.

About the employer

Cedar Shore Resort & Conference Center is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.