Reservation Sales Agent — Remote in Oregon

Job overview

The Reservation Sales Agent role is fully remote in Oregon, with hours between 9 a.m. and 9 p.m. Pacific Time and weekend availability required. Pay is $21 per hour, with bonus incentives of up to $500 per month. Soul Community Planet operates hotels, coworking spaces, restaurants, and fitness venues. The agent handles reservation inquiries and helps guests select accommodations, manage existing bookings, and resolve questions. Accurate reservation processing, follow-up, and appropriate upselling support guest service and reservations across SCP's hotel portfolio.

What you'll do

• Handle inbound reservation inquiries by phone, email, and online platforms
• assist guests with accommodation choices and existing reservations
• follow up on inquiry leads
• create and update guest profiles and reservations
• resolve guest issues
• maintain hotel and local-area knowledge
• process bookings accurately
• provide concierge information
• upsell additional services
• meet sales targets and performance metrics.

What we're looking for

Skills & competencies

reservation sales agent

remote in oregon

scp hotels

$21/hr

up to $500 monthly bonus

fully remote

weekend availability

hotel reservations

guest service

reservation systems

upselling

9 am–9 pm pt

paid parental leave

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid leave, 10 weeks of paid parental leave, one-month sabbatical after three years of service, 401(k) matching, health benefits for employees and pets, cell phone tech stipend, and travel perks.

Why this role

Fully remote in Oregon; weekend availability required. The posting offers a cell phone tech stipend, 10 weeks of paid parental leave, a one-month sabbatical after three years of service, 401(k) matching, and travel perks.

About the employer

SCP Hotels Career Page is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.