Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Zachary, LA, with compensation of $40,000–$60,000 per year. The position supports Cecil Graves’s State Farm agency, which describes a community-focused, people-first approach to serving customers. The representative handles customer inquiries, maintains accurate records, and coordinates with agency colleagues to resolve issues and support retention. By anticipating customer needs and providing responsive service, the role contributes to positive customer experiences and the agency’s growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain customer records and update information
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer service

customer retention

insurance agency

zachary la

cecil graves state farm agent

$40k–$60k/year

paid time off

401(k)

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• opportunity for advancement
• paid time off
• training and development
• 401(k).

Why this role

The agency describes a friendly, community-involved culture and potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Cecil Graves - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.