Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Salem, VA. Compensation is not specified. The associate supports the hotel’s guest-facing front desk and helps create a professional first and last impression for visitors. The role welcomes guests, handles calls and inquiries, maintains guest records, processes payments, and keeps the front desk and common areas organized. It supports hotel operations by providing hospitable service and accurate transaction handling.

What you'll do

• Greet and welcome guests
• answer and direct calls
• take messages
• maintain front desk and common-area cleanliness
• handle confidential information discreetly
• update guest records in the reservation system
• process payments and reconcile the cash drawer
• generate reports
• handle check-in and check-out inquiries.

What we're looking for

Skills & competencies

front desk associate

part-time

salem va

vp management

hotel guest service

guest check-in

guest check-out

reservations

payment processing

cash reconciliation

customer service

1–2 years customer service experience

Work arrangement

• Weekend coverage required

About the employer

VP Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.