Retail Sales Associate (Full-Time)

Job overview

PetSmart is hiring a Retail Sales Associate (Full-Time) in Chesapeake, VA. This is an onsite position with compensation not specified. The role focuses on creating positive experiences for pets and their families. The Retail Sales Associate engages with customers, handles online orders, maintains store cleanliness, and provides direct care for store pets. They also support store operations with pricing and merchandising.

What you'll do

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified.
• Assists and works in various areas throughout the store.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

What we're looking for

Education

High School Diploma or GED

Experience

No specific experience required

Skills & competencies

retail sales associate

petsmart

chesapeake va

full-time

retail

customer service

pet care

sales

merchandising

store operations

teamwork

customer engagement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid Weekly, Health & Wellness Benefits*, 401k Plan with company match, Paid Time off for full-time associates, Associate discounts, Tuition Assistance, Career pathing, Development opportunities

About the employer

PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.