Manager, Digital Personalization & CX Strategy [SK-13064]

Job overview

The Manager, Digital Personalization & CX Strategy [SK-13064] is a remote role based in the United States. Compensation is not specified. This role supports an established leader in the financial services sector dedicated to shaping the future of customer engagement. The role exists to craft highly personalized and optimized digital experiences across web and mobile platforms. It contributes to the team by bridging the gap between user experience, marketing technology, and advanced analytics to drive business growth.

What you'll do

• Define and execute the enterprise-wide personalization and A/B testing strategy.
• Direct end-to-end campaign execution from scoping to launch.
• Partner with Product Owners and Data Engineering to define tracking requirements.
• Serve as the subject matter expert on modern personalization technology.

What we're looking for

Skills & competencies

temporary

day shift

remote

skill

digital personalization

cx strategy

a/b testing

marketing technology

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefit contributions, retirement plans with match, and flexible spending accounts.

Why this role

Focus on enterprise-wide personalization and A/B testing strategy in a financial services context.

About the employer

Skill is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.