Access Ops Agent - Newark, CA
Compensation
$28.77 – $32.42 /hr
Employment type
Full-time
Work setting
On-site
Location
Newark, CA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Access Ops Agent is an onsite role based in Newark, CA, with a pay range of $28.77 - $32.42 per hour. This position handles high-volume inbound and outbound communications for the Enterprise Contact Center. The role exists to provide an excellent patient experience by coordinating services and accurately answering inquiries. By scheduling appointments and facilitating communication between patients and care teams, the agent ensures efficient access to health care services.
What you'll do
- Respond to high-volume calls and faxes
- Coordinate patient appointments
- Facilitate communication between patients and clinics
- Update insurance information
- Document caller notes accurately.
What we're looking for
- Skills & competencies
- full-timeday shiftnewark castanford health carecontact centercustomer servicehealthcareonsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive pay, professional development, and a supportive work environment.
Why this role
Requires 1 year of customer service experience, preferably in healthcare.
About the employer
Stanford Health Care is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- All Other Miscellaneous Ambulatory Health Care Services
- Occupation code
- 29-2099.08
You'll be redirected to the employer's application page.
Listing ID: 3d60670d-54a1-4736-8075-5a3ec8954824