Service Writer

Job overview

Compensation is $19–$28 per year. The Service Writer role is onsite in Moravia, New York. in the structured pay fields; the posting lists a target base range of $19–$28 USD without stating a pay period. Monroe Tractor is a family-owned construction and agricultural equipment dealer serving customers across the northeastern United States. The service writer acts as an intermediary between customers and branch staff, helping coordinate service work and maintain accurate repair documentation. The role supports customer satisfaction by organizing work orders, assisting with warranties, and coordinating between parts and service teams.

What you'll do

• Assist in creating work orders
• review repair orders for accuracy and completeness
• process parts, material, and outside labor invoice records
• assist with service scheduling and warranties
• keep the service manager informed about work orders
• coordinate between parts and service
• help ensure customer satisfaction.

What we're looking for

Skills & competencies

service writer

full-time

moravia ny

monroe tractor

customer service

work orders

repair orders

service scheduling

warranty support

parts and service coordination

agricultural equipment

construction equipment

medical dental vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) plan with match
• paid time off
• short- and long-term disability
• annual reviews
• annual incentive bonus opportunity.

Why this role

The posting describes a target base range of $19–$28 USD but does not specify the pay period.

About the employer

Monroe Tractor is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.