Client Experience Specialist

Job overview

The Client Experience Specialist role is onsite in Atlanta, GA, with flexible in-office hours and travel to support active transactions as needed. Compensation is not specified. OGARAJETS supports aircraft buyers and sellers with a concierge-level service across aircraft acquisitions and sales. The specialist coordinates aircraft transactions from prospecting through closing, keeping teams, clients, vendors, and third parties aligned on schedules, next steps, and documentation. The role supports deal momentum and a consistent client experience without carrying a sales quota.

What you'll do

• Support prospecting and active transactions with Sales leadership
• track deal stages, follow-ups, and next steps
• prepare meeting agendas, notes, and action items
• travel to support audits, inspections, pre-purchase processes, and closings as needed
• manage deal setup, timelines, checklists, and trackers
• coordinate calendars
• communicate with clients and third parties
• identify risks and bottlenecks
• collaborate with Technical, Research, Marketing, and Engagement & Closing teams
• contribute to process improvement and documentation.

What we're looking for

Skills & competencies

client experience specialist

atlanta ga

ogarajets

aircraft transactions

client communication

deal coordination

project management

sales enablement

cross-functional collaboration

crm systems

travel as needed

no sales quota

flexible in-office hours

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual bonus opportunities, 401(k) matching after one year, medical, dental and vision coverage, professional growth allowance, team events and lunches, flexible in-office hours, annual decompression time off, and parental leave after one year.

Why this role

Client-facing transaction support role with no sales quota; travel is required as part of active transactions.

About the employer

OGARAJETS is hiring for this role. Industry: Offices of Real Estate Agents and Brokers. Sector: 53.