Service Advisor, Automotive

Job overview

The Service Advisor role is onsite in Kingston, MA, with pay of $21–$27 per hour. The position supports Sullivan Tire & Auto Service, an employee-owned company. The advisor serves as a customer-facing point of contact, helping customers understand service options, schedule appointments, and address tire and auto service needs. The role supports customer satisfaction and loyalty through clear communication and a welcoming service experience.

What you'll do

• Greet customers and identify their needs
• provide product information
• schedule appointments
• handle tire and auto service requests
• foster a friendly environment and build a loyal customer base
• use telephone skills to support customer service.

What we're looking for

Skills & competencies

service advisor

automotive service

customer service

tire service

auto repair

kingston ma

sullivan tire

$21–$27/hr

appointment scheduling

retail customer service

employee-owned

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental insurance
• life and disability insurance
• paid holidays, personal time, and vacation
• discounted services
• ESOP retirement plan
• flexible spending
• 401(k) with company match
• tuition reimbursement.

Why this role

Employee-owned company with an ESOP retirement plan; automotive sales experience and knowledge of the tire and auto service industry are considered a plus.

About the employer

Sullivan Tire & Auto Service is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.