Global Aid Account Manager
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
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Job overview
The Global Aid Account Manager role is onsite in Atlanta, GA. Compensation is not specified. Flexport.org is Flexport’s humanitarian arm, serving nonprofits, NGOs, and mission-driven organizations with aid logistics. The account manager owns complex partner relationships across shipping modes and trade lanes, helping partners improve cost, capability, and speed. The role drives account growth and retention through strategic reviews, renewals, cross-functional coordination, and guidance for teammates.
What you'll do
- Own end-to-end success for complex, multimodal partner accounts
- lead RFP bids and contract renewals
- advise nonprofit and mission-driven partners on supply chain operations
- lead business reviews with market context and tailored recommendations
- expand use of Flexport products while meeting growth and retention targets
- collaborate with operations, pricing, legal, trade lane management, and Flexport.org teams
- mentor account teammates
- use AI-enabled tools to improve processes.
What we're looking for
- Skills & competencies
- global aid account managerhumanitarian logisticsaccount managementsupply chainnonprofit partnersngo accountsatlanta gaflexportmultimodal shippingrfps and renewalspartner growth
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive compensation, comprehensive benefits, and company culture are described
- specific benefit details are not provided.
Why this role
The role focuses on high-impact humanitarian and development partner accounts and includes opportunities to shape team practices and playbooks.
About the employer
Flexport is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- Freight Transportation Arrangement
- Occupation code
- 11-2022.00
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Listing ID: 3d351727-9667-43cb-8f48-0f05dc45c7e9