Global Aid Account Manager

Job overview

The Global Aid Account Manager role is onsite in Atlanta, GA. Compensation is not specified. Flexport.org is Flexport’s humanitarian arm, serving nonprofits, NGOs, and mission-driven organizations with aid logistics. The account manager owns complex partner relationships across shipping modes and trade lanes, helping partners improve cost, capability, and speed. The role drives account growth and retention through strategic reviews, renewals, cross-functional coordination, and guidance for teammates.

What you'll do

• Own end-to-end success for complex, multimodal partner accounts
• lead RFP bids and contract renewals
• advise nonprofit and mission-driven partners on supply chain operations
• lead business reviews with market context and tailored recommendations
• expand use of Flexport products while meeting growth and retention targets
• collaborate with operations, pricing, legal, trade lane management, and Flexport.org teams
• mentor account teammates
• use AI-enabled tools to improve processes.

What we're looking for

Skills & competencies

global aid account manager

humanitarian logistics

account management

supply chain

nonprofit partners

ngo accounts

atlanta ga

flexport

multimodal shipping

rfps and renewals

partner growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation, comprehensive benefits, and company culture are described
• specific benefit details are not provided.

Why this role

The role focuses on high-impact humanitarian and development partner accounts and includes opportunities to shape team practices and playbooks.

About the employer

Flexport is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.