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Project Manager, IT Process Improvement

Tier4 Group · Springfield, MA · Cross-functional IT testing and process improvement initiatives

Employment type

Full-time

Work setting

On-site

Location

Springfield, MA

Schedule

Day shift

Posted

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Job overview

The Project Manager, IT Process Improvement role is hybrid, with 2–3 days in Springfield, MA; compensation is not specified. The position is a 6–12 month contract focused on improving IT test environments, test data management, and testing processes. The Project Manager coordinates cross-functional initiatives to improve operational efficiency, accelerate speed to market, and support high-quality software delivery through structured planning, governance, stakeholder alignment, and continuous improvement.

What you'll do

  • Plan, coordinate, and execute process-improvement projects
  • manage plans, timelines, risks, dependencies, governance, and stakeholder communications
  • facilitate alignment and standardization
  • support change management
  • measure business outcomes
  • create executive-level reporting and status communications.

What we're looking for

Skills & competencies
project manager
it process improvement
hybrid
springfield ma
test environments
test data management
software testing
cross-functional projects
stakeholder management
operational efficiency
change management
tier4 group
Work arrangement
  • Weekend coverage required

Why this role

Hybrid schedule with 2–3 days in Springfield; 6–12 month contract; QA/testing background is a strong plus.

About the employer

Tier4 Group is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Health and Medical Insurance Carriers
Occupation code
13-1082.00
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