Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Tyler, TX, with compensation of $35,000–$40,000 per year. The position supports Aaron Hickman’s State Farm agency and its customer service and community relationships. The representative responds to customer needs, helps with policy updates and claims, and maintains accurate interaction records. This work supports positive customer experiences and the growth of the insurance agency.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims support

customer records

tyler tx

state farm agent team

$35k–$40k/year

license reimbursement

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonuses, flexible scheduling, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes license reimbursement, performance-based bonuses, flexible scheduling, advancement opportunities, paid time off, training and development, and an Aspirant program.

About the employer

Aaron Hickman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.