Front Desk Manager – Old Town Scottsdale

Job overview

The Front Desk Manager – Old Town Scottsdale role is onsite in Scottsdale, AZ. The posting lists a starting rate of $53,000–$57,000 per year, plus bonus. The role leads hotel front desk operations to support guest satisfaction, revenue, and profitability.

What you'll do

• Ensure guest service standards and timely responses to guest needs
• train and model service standards
• manage staff scheduling and performance
• develop service programs to support revenue and guest satisfaction
• manage expenses, purchasing, and department budget
• maintain company assets
• improve front desk operations and occupancy
• interview, hire, coach, and develop employees
• maintain training records
• and inspect operations for compliance and safety.

What we're looking for

Skills & competencies

front desk manager

hotel operations

guest service

staff leadership

revenue management

front desk

scottsdale az

old town scottsdale

csm lodging services

$53k–$57k plus bonus

customer service experience

supervisory experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits for regular full-time employees include medical, dental and vision insurance, company-paid life insurance and short- and long-term disability coverage for eligible employees, 401(k) with company match, tuition reimbursement, voluntary benefits, time off, scholarship program, and hotel discounts.
• Benefits for regular part-time or on-call employees may differ.

Why this role

Requires two or more years of customer service experience and at least one year of supervisory or management experience. A high school diploma or GED is required; a college degree or equivalent experience is preferred.

About the employer

CSM Lodging Services Incorporated is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.