Customer Service Representative, Financial Services

Job overview

The Customer Service Representative, Financial Services role is onsite in South Jordan, UT, with stated pay of $22 per hour. The role supports a global financial institution's service center and its account-related customer inquiries. The representative handles incoming calls about accounts and provides accurate, efficient support while meeting department performance metrics. Support areas include cash management products and services, online and mobile applications, and general account or financial inquiries.

What you'll do

• Handle incoming phone calls about service inquiries on accounts
• respond accurately and efficiently while meeting department performance metrics
• support cash management products and services, online and mobile applications, and general account or financial inquiries.

What we're looking for

Skills & competencies

customer service

financial services

south jordan ut

hired by matrix

account inquiries

cash management

mobile app support

call center experience

$22/hr

on-site

Work arrangement

• Weekend coverage required

Why this role

Requires at least one year of customer service, sales, or call center experience. A college degree or previous contact center experience is preferred.

About the employer

Hired by Matrix is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.