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Customer Relations Specialist in Utilities

Alpha1 Staffing · Boynton Beach, FL · Utilities Customer Service

Compensation

$18.59 – $18.59 /hr

Employment type

Full-time

Work setting

On-site

Location

Boynton Beach, FL

Schedule

Day shift

Posted

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Job overview

The Customer Relations Specialist in Utilities is an onsite role based in Boynton Beach, FL, with a pay rate of $18.59 per hour. This position supports the utility services department by acting as the primary point of contact for customer inquiries. The role exists to maintain the company's reputation for reliable service by resolving billing issues, managing accounts, and processing service requests. The specialist plays a key role in educating customers on programs and ensuring professional, timely issue resolution.

What you'll do

  • Answer customer inquiries
  • resolve complaints
  • process payments and account updates
  • manage service connections
  • educate customers on conservation programs
  • maintain interaction records.

What we're looking for

Skills & competencies
full-time
day shift
boynton beach fl
customer service
utilities
billing
account management
onsite
bilingual preferred
$18.59/hr
Work arrangement
  • Weekend coverage required

About the employer

Alpha1 Staffing is hiring for this role. Industry: Regulation and Administration of Communications, Electric, Gas, and Other Utilities. Sector: 92.

Additional details

Industry sector
92
Industry
Regulation and Administration of Communications, Electric, Gas, and Other Utilities
Occupation code
43-4051.00
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