Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Athens, AL. Compensation is not specified. The position supports client experiences at Jackson Hewitt offices, where the associate serves as a welcoming point of contact. The role helps clients navigate their office visit by engaging with them, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients informed during wait times. It also offers exposure to a customer-focused tax preparation environment.

What you'll do

• Welcome and engage clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

client support associate

seasonal

athens al

jackson hewitt

customer service

client engagement

appointment confirmation

client follow-up

marketing materials

flexible schedule

tax preparation training

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, employee discounts, flexible schedule, training and development, advancement opportunities, low-cost health, dental and vision benefits, identity theft protection, tax preparation training, continuing tax education, and eligible medical and 401(k) options.

Why this role

The posting welcomes applicants regardless of work background or experience level; prior customer service or sales experience is preferred but not required. Full-time and part-time positions and flexible schedule options are mentioned.

About the employer

Jackson Hewitt - EUQ is hiring for this role. Industry: Office Administrative Services. Sector: 56.